SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Curvy Lab (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://curvylab.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good qulity. The Cup is really tiny. It would be possible to take a smaller size.
Very beautiful swimsuit. Hides all the shortcomings and emphasizes dignity.
Swimsuit super. Diishov for three types of poshtoya. On the rosemir 54 3HL, sit down, you can put Bulo Brati on rosemmir menchet
Swimsuit good, delivery fast
Swimsuit is beautiful-exactly the same as in the picture, the appearance really liked. With the size of a little bit of guessing-it does not sit tightly, I'm afraid in the water will slide. Took on og 120 and OB 116. The upper part is usually bought 38D. Delivery is fast, I recommend to buy.
Swimsuit received-thanks to the store for fast delivery and good quality. Recommend
My sizes are 112-94-120. I liked the bathing suit. I took out push-up and changed the top.
Товар прибыл через две недели после заказа, отправка мгновенная. Отслеживалась. Купальник понравился. Плавки слишком высокие на меня, но лёгким движением руки превращаются в то что нужно. Оригинальный, очень нравится. С продавцом не общались, все прошло отлично.
Bought for a child 14 years old came up perfectly material good took L
100% как фото продавца. Размер соответсвует сетке . Подошёл
Class swimsuit, good quality! Recommend!
Thank you! The goods came quickly, the description corresponds to reality
Cool swimsuit. The material is breathing. Took 2XL the village is perfect, slightly free in the stomach, but will not slide. My parameters: og-97cm, ot-80cm, og-109 cm, ob-118cm.
Swimsuit Super ordered April 8th, received 21, it's very fast!!!!
Very fast delivery, swimsuit class. I took 4 XL, it's probably 56 size, I wear 52, I had to take 2 XL.
The store sent the goods very quickly. Delivery to Ukraine was about 2 weeks, which I'm madly glad about. The size was selected according to the table in the description, everything came up. Quality is excellent, I advise everyone!
Yakust is good, took 4 HL can Bulo Brati smaller Bo trochi great
Swimsuit is good. Of course, the size is not quite guessed. On the Russian pp 52 + took 3 x L, but it is large, it is necessary probably 2 x L. Panties parachute exactly fly, if desired, you can blow the elastic band, but it will not be that. Up pitted. If the size of guess then Super.
Size 3xl. I have usually size 42, bra size 95E. Beautiful fit and fast shipping.
Крутой купальник. лёгкий и удобный. нитки не торчат. запаха нет. пришло Мист експресс. дополнительно в ЗИП пакете упаковано.